Customer Service Executive Job in Ergode It Services Pvt. Ltd.
Customer Service Executive
Ergode It Services Pvt. Ltd.
4+ weeks ago
- Kolkata, West Bengal
- Not Disclosed
- Full-time
- Permanent
Job Summary
Qualification : Graduate or Post Graduate in any discipline
- Promptly and professionally respond to incoming phone calls, emails and live chat concerning all customer service related inquiries with a goal of providing an exceptional customer experience.
- Accurately process daily entry of orders and perform routine order tracking through our software to ensure timely processing and shipping of customer orders.
- Process and track customer returns and claims.
- Follow up on existing issues and keep customers updated on the status of their orders.
- Any additional tasks or duties as assigned.
Qualification : Graduate or Post Graduate in any discipline
Experience Required :
0 to 3 Years
Vacancy :
2 - 4 Hires
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