Customer Service Executive Job in 2COMS Consulting Pvt Ltd
Customer Service Executive Job
2COMS Consulting Pvt Ltd
4+ weeks ago
- Kolkata, West Bengal
- 15,000 - 20,000 per month
- Full-time
Job Summary
Looking For Candidates in a Renowned BPO Client @Kolkata !!.
Company Details:
- Our client is an American business services company specializing in customer engagement and business performance
- Job Title: Process Associate
Role and Responsibility:
- Answer incoming calls and respond to customers' emails.
- Managing and resolving customer queries/status/complaints.
- Identifying and escalating issues to supervisors.
- Providing products and service information to customers.
Requirements
- Qualification: Any Fresher Undergraduate/ Graduate/ Post Graduate, experience in Bpo voice/nonvoice process only is eligible
- Shift: Rotational Shift/ Rotational Week Off
- Willingness to work in the Voice process
- Must have good English speaking and narration skills.
- Good to have analytical, presentation & communication skills.
Benefits
- PF+ESI+Incentives
Experience Required :
0 to 1 Years
Vacancy :
5 - 10 Hires
Skills Required :
Customer Support Executive, BPO, Bpo Voice, Bpo Non Voice
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