Customer Care Executives- Domestic Process Job in Epitome Trc

Customer Care Executives- Domestic Process

Epitome Trc 4+ weeks ago

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Job Summary

Desired Candidate Profile :

Designation : Customer Care Executive

Experience : Fresher' s or relevant experience both candidates can apply

Preferred Educational Qualification : Any Graduate/ Under Graduate with 6 months relevant experience or Post Graduate can apply

Salary Offered : As per Industry standards

Age Limit : 18-35 Years

Skills Required :

Excellent verbal, written, listening and interpersonal skills
Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
Should have good command over Grammar and Fluency in English
Should not have any MTI while conversing
Details of several functions to provide quality service
Flexible to work in rotational shifts as per US Hours, according to business needs
Ability to Write/type messages to ensure professional tone

Job Description :

Handle queries and complaints of the Amazon related to products
Transaction handling Services, Problem Solving Efficiency
Numerical Ability, High level of accuracy
Energetic, friendly and approachable individuals that understand the impact of great customer service
Responsible to deliver high quality and productivity results that meet the identified targets
Strong ability to multitask and take fast decisions independently
Maintains composure and patience with customers