Team Leaders In International Captive Call Centers Job in Emmay HR

Team Leaders In International Captive Call Centers

Emmay HR 4+ weeks ago

• Mumbai, Maharashtra
• Not Disclosed
• Full-time

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Job Summary Handling a team of 20 agents Closely monitoring daily productivity against the defined Service Level Agreements Monitoring the team''s performance and providing appropriate feedback Interaction with superiors and clients Handling escalationsMinimum Requirements

Graduate from a recognised University Team leader on papers for atleast a year Excellent communication and interpersonal skills Good Team handling capabilities and Man - management skills Good Analytical skills.

Qualification

BCA, B.B.A, B.Com

Experience Required :

2 to 10 Years

Vacancy :

1 Hire

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