Technical Service Executive/ Engineer (construction System Bu) Job in Ecmas Group

This position will be accountable for the following objectives at given work area:

• Providing technical services to existing customers for correct application of Waterproofing, Technical Mortars, Sealants. Adhesives, Fiber, Protective coatings, etc.
• Developing good relations with existing customers and increasing product awareness
• Training applicators/ supervisors about executing project as per recommended & approved methodology.
• Conducting trails/ sampling and mock up of various ECMAS solutions
• Attending Customer Complaints and providing technical solutions
• Tracking the actual project work progress and sharing reports/ feedback with senior management on regular basis.
• Developing Technical Proposal as per client/ consultant requirements at various projects
• Reading and preparing AutoCAD drawings
• Generate sales enquiries from existing projects/ customers for additional products/ solutions
• Recommend/Implement actions required to improve system performance.

Subjective:

• Daily, Weekly & Monthly planning & reporting of work progress at various projects.
• Ensure correct application of products, meeting customer requirements and responsible for customer satisfaction index.
• Accompany Sales teams for technical discussions with clients/ consultants.
• Maintain and observe the quality, environment, health, safety in the system.

Desired Candidate Profile

Minimum years of experience

Nature of experience

Specific skills / Personal attributes