Digital -senior Manager-campaigns Operations Job in Eclerx

Description

Roles and Responsibilities:

• Be a part of the operations team working on marketing operations business
• Work as an independent resource/individual contributor while still being part of larger marketing automation cluster and bring synergies
• Handle daily hands-on campaign execution (segmentation, list pulls, query build) using Python on Jupyter Notebook
• Conduct extensive quality audits on segments in Python
• Interact with client stakeholders for validation
• Create campaign performance reports on a weekly/monthly basis using data from Python and Teradata
• Manage extensive client communication, project management and problem solving
• Create detailed documentation and process flows to reflect/capture ongoing projects

Technical and Functional Skills:

• Strong interpretation and communication skills, i.e., being able to interface with Manager- to VP-level stakeholders and potentially explain analyses/deliverables to a less technically or analytically-minded audience
• Excellent written and verbal communication skills
• At least 2 years of hands-on experience in managing email campaigns/campaign operations
• Minimum 2 years of experience and extensive knowledge of Python using Jupyter Notebook
• Minimum 2 years of experience and extensive knowledge of SQL. Certification is a plus.
• Strong proficiency in MS Office, especially MS Excel and PPT
• Strong project management skills, ability to create and execute complex plans with experience of having executed at least 1 big project successfully
• Outsourcing/offshoring experience is a plus

People Skills and Other Personality Traits:

• Ability to understand business problems and deliver targeted solutions
• Strong interpretation and communication skills, i.e., being able to interface with Manager- to VP-level stakeholders and potentially explain analyses/deliverables to a less-technically or analytically-minded audience
• Ability to communicate effectively with clients and/or higher management