Technical Support Nonvoice Job in Diya Systems
Technical Support Nonvoice
Diya Systems
4+ weeks ago
- Mangalore, Dakshina Kannada, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Summary
Qualification : Diploma, Graduate
Position: Technical Support Nonvoice
Designation: Technical Trainee / Junior Administrator L1
Location: Mangalore, India
No. of Positions: 50
About Company:
, ( or )
Summary of Position: Handle email and chats and assist customers related to webhosting issues.
Responsibilities:
- Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
- Provide technical support for level-one escalation issues via help desk.
- Should multitask and meet specific goals set by supervisors and the managers.
Qualifications: Diploma, Graduate or higher
Experience:0- 2 years
Skills:
- Should be able to handle 3 chats at a time
- Excellent in English communication, Verbal & Written
- Typing skills with 35 words/min
- Flexible to work in rotational shifts ( including night shifts)
- Strong in logical reasoning.
- Willing to work in rotational shifts which also includes night shifts
- Web-hosting knowledge will be an added advantage
Qualification : Diploma, Graduate
Experience Required :
0 to 2 Years
Vacancy :
10+ Hires
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