Executive / Sr. Executive Business Operations (academic Writing) Job in Digiversal Consultants Pvt Ltd
Executive / Sr. Executive Business Operations (academic Writing)
Digiversal Consultants Pvt Ltd
4+ weeks ago
- Noida, Gautam Buddha Nagar, Uttar Pradesh
- Not Disclosed
- Full-time
- Permanent
Job Summary
Qualification : MBA/Master's Degree
Responsibilities
- Intermediate understanding of online tutoring and academic content writing, assignment types and various facets of domain-specific requirements and employing such understanding in allocation, after-allocation and quality assurance activities.
- Successfully taking the ownership of the allocated responsibilities from the allocation till the final delivery.
- Contributing efficiently for different activities of Assignment Operations in a 24/7 and highly flexible environment.
- Consistently performing well in assigning complicated projects, handing critical cases of revision and poor quality till its successful resolution.
- Proficient in recording, updating and reporting activities of Assignment Operations.
- Supporting other team members and the team as a whole during their absence, involvement in other responsibilities.
- Excellent communication with the In-House as well as Freelance Subject Matter Experts in various stages between project allocation and project delivery.
- Proactively resolving project requirements through collaboration of the clients and experts.
- Communicating with the Sales/Customer Care Team Members in a fruitful way for different needs and dependencies.
- Appropriate understanding of the Cost and Time Requirements of various Technical/Non-Technical Projects.
- Adhering to the instructions and guidelines advised by the reporting authorities.
- Regularly providing feedback for process/panel improvement and assisting reporting manager to address the challenges.
- Complete understanding of the strengths and weaknesses of Experts in thePanel and their usefulness for specific projects.
- To work or the client satisfaction from the beginning to the delivery of the final orders through Panel.
Minimum Educational Qualification and Experience:
- MBA or Masters in any specialised subject.
- Minimum 1-2 years experience in handling business operations.
Required Skills:
- Excellent communications skills in English (Both oral and written)
- Good listener and active problem solving skills
- Good interpersonal and analytical skills
- Ability to handle pressure and work on tight deadlines.
- Excellent multitasking skills.
- Ready to work in Rotational Shifts
Qualification : MBA/Master's Degree
Experience Required :
3 to 5 Years
Vacancy :
2 - 4 Hires
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