Team Lead- Contact Centre Job in Denave India Pvt Ltd

Team Lead will be responsible to manage the team of Outbound/Inbound sales specialist working in the computer hardware (Laptop/Desktop) space.

Responsibilities:

• Should have min.6+ work experience into Contact Centre environment.
• Minimum 4+ years of team handling experience of Outbound/Inbound sales & Operations
• Strong knowledge of computer Hardware. (Laptop/Desktop)
• Would responsible to drive the sales target for the month/quarter
• Should have strong Negotiation Skills
• Should be well versed with the sales terminologies.
• Should have an eye to detail
• Ability to multitask and successfully operate in a fast paced, team environment;
• Must adapt well to change and successfully set and adjust priorities as needed;
• Must be proficient with Microsoft Office (intermediate Word, basic Excel, power point etc)
• Bi-lingual is a mandate (Hindi & English Speaking) etc.

Requirements:

Educational Qualification

• Any Graduate

Required Skillsets

• Should have experience of Contact Centre/ Call Centre Environments along with Team Management

Language Expertise

• English & Hindi

Total Experience

• 5-8 years

Relevant Experience

• 5+ Years