Customer Service Representative Job in Darshan Soft-tech

Customer Service Representative

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Job Summary

Job Summary

  • Order processing.
  • Deal directly with customers either by telephone, live-chat or via email.
  • Turning leads into sales.
  • Handling queries from internal team.
  • Deal with courier companies for shipping queries and claims.
  • Handling of chargeback and payment disputes.

Required Skills

  • Excellent English language skills (spoken and written).
  • Experience of Customer Service.
  • Basic knowledge of MS Office.
  • Good Communication.
  • Good knowledge of internet and e-commerce sites.
  • Ready to work in late shift.

The Benefits

  • Established company with great financial stability.
  • International luxury offices in Vadodara, Gujarat.
  • We invest in our people by providing ongoing, world-class global training.
  • Fast personal and career development.
  • International travel opportunities.
  • Service recognition awards.
  • Market leading salary packages.
  • Accommodation in company guest house.
  • Regular social and team building activities.
  • Management developed from within.
  • Unrivalled team working dynamics.
  • Develop ground breaking technology.
  • Innovative forward thinking organisation.
Experience Required :

Fresher

Vacancy :

2 - 4 Hires

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