Customer Service Executive Job in Cryptomize
Customer Service Executive Responsibilities
A customer service executive is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service. Maintaining a positive, empathetic and professional attitude toward customers at all times.
A customer service executive means he supports customers by providing helpful information, answering questions, and responding to complaints. They re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. Customer service representatives (CSRs), customer service advisors, or customer service associates (CSAs) interact with customers to handle complaints, process orders, and provide information about an organization s products and services.
Customer service executive roles and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes. In the case of a sales customer service representative, customer service duties and responsibilities will include selling products and service to clients and processing payments.
Fresher
2 - 4 Hires
