Quality Team Lead Job in Concentrix
Quality Team Lead
Concentrix
4+ weeks ago
- Gurgaon, Haryana
- Not Disclosed
- Full-time
- Permanent
Job Summary
- Minimum 6 months experience as quality analyst.
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Content moderation/Trust & safety experience is mandatory.
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Effective management and leadership of people experience
- An understanding of client and outsourcing relationships including partner and company strategy
- Experience with applied coaching methodology for both deductive and inductive purposes
- Clear disciplinary record and a proven performance record of accomplishment
- In-depth knowledge of customer experience methodology, strategic planning and implementation of call handling and quality frameworks
- Excellent communication, presentation, listening, analytical, numeracy, problem-solving, time management, report writing, organisational, advanced PC literacy and typing skills (Essential)
Experience Required :
0 to 1 Years
Vacancy :
2 - 4 Hires
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