Project Manager (customer Success Manager) Job in Commerce Pundit
Project Manager (customer Success Manager)
Commerce Pundit
4+ weeks ago
- Mumbai, Maharashtra
- Not Disclosed
- Full-time
Job Summary
Roles and Responsibilities: Help Kitchen365 customers run their kitchen cabinet business online Work as a liaison between customers and delivery team build/enhance websites and grow business for Kitchen365 clients Drive sales performance with a focus on monthly revenue targets Prepare and update demos and quotes as part of the account management team Build and cultivate client relationships Partner with Digital marketing team to execute all digital marketing, including PPC, SEO/SEM, marketing database, email, social media and display advertising campaigns Partner with Digital marketing team to Design, build and maintain our social media presence Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) Identify trends and insights, and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan, execute, and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
Qualification : BE IT, Computer, BCA, MCA, MBA, MSC IT, Or relevant engineering degree.
Qualification : BE IT, Computer, BCA, MCA, MBA, MSC IT, Or relevant engineering degree.
Experience Required :
Minimum 5 Years
Vacancy :
2 - 4 Hires
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