Consulting Manager Job in Cognizant

Sr. Manager +

Qualification:

• Advanced Degree in Business (Preferred).

Responsibility:

Problem and Scope Definition:

• Work with engagement leadership and client to fully estimate scope and plan project accordingly.

• Translate engagement objectives into defined scope and executable tasks for team members.

• Lead team to form problem statement for project (engagement or component of engagement).

• Coach team members to identify root cause of issue(s).

• Lead team to construct problem statement to include problem description, those affected and benefits of solving the problem, and implications of not doing so.

• Define project boundaries and reporting cadence.

• Identify key stakeholders and lead team to construct stakeholder analysis.

• Identify project risks and mitigation strategies.

Requirements Gathering:

:

• Leads team to gather requirements.

• Partner with client and team to identify key process stakeholders.

Facilitate requirement gathering workshops:

• Provide guidance and direction regarding workshop outcomes.

• Create an environment that is inclusive of all points of view yet also gets to the heart of the matter quickly.

• Ensure the big picture and appropriate detail is captured for all requirements.

• Lead team to close open items captured and next steps for writing the requirements.

• Be accountable for requirements signoff with appropriate client leads.

Business Analysis:

:

Analyze findings presented by team members and provide feedback re:

• Engage with internal team to solicit thoughts and challenge each others thinking.

• Develop and present summary recommendations, including relevant people/process/technology solutions and industryspecific comparisons.

Engagement Delivery:

:

• Create and manage project, including work plans and allocation of tasks.

• Support recruiting and managing the team required to deliver the engagement In the event of resource constraints, perform required effort to reduce client and project risks.

• Drive effective communication and teaming with Cognizant verticals / horizontals within the same engagement to ensure strong collaboration for a One Cognizant.

• Deliver consistent status updates to client regarding performance to objectives, engagement constraints and mitigation plan for risks/issues.

• Serve as first line of defense to ensure quality and timeliness of deliverables meet or exceed client expectations.

Engagement Governance:

:

Manage engagement cost, associate performance, and value delivered against engagement objectives and client satisfaction via:

• Effective communication up/down that builds trust for open dialogue.

• Best use of resources, tools and processes.

• Manage project risk and develop mitigation plans.

• Manage team conflicts/constraints.

• escalate to engagement leadership as needed.

Thought Leadership:

:

Manage teams re:

Business Development:

:

• Support and lead team in the development of RFI/RFP responses and other business development opportunities.

Customer Relationship Management:

:

• Build and maintain trusted working relationships with client counterpart(s).

• Be seen as a trusted resource who understands client objectives, manages project, and leads team to deliver superior results.

Practice Development:

:

• Identify and support areas to build practice capabilities and presence.

• Lead teams to package and cleanse engagement deliverables for practice reuse.

• Support service line development and case studies through the gathering of industry best practices and selfknowledge.

Revenue Management:

:

• Ensure personal utilization targets are achieved by working standard hours and actively seeking new opportunities well before current engagement ends (if possible).

• Support team members to achieve personal utilization targets, including support in internal marketplace as in advance of current project close.

Knowledge Management:

:

• Lead team to create case studies, white papers and PoVs to both the practice and Cognizant's knowledge management repository.

People Management:

:

Manage project team on a day-to-day basis, including:

• Setting clear expectations for team/associate.

• Delivering continuous and constructive feedback.

• Helping each team member to improve performance.

• Support recruitment for campus hires M and below.

• Help deliver training solutions.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Jun 26 2020

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