BriefCase
BriefCase

Salesforce Administrator Job in Coforge Limited

Salesforce Administrator

Coforge Limited 4+ weeks ago
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Job Summary Job Description: Salesforce Administrator - 6 to 10 years. All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules. Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports. Understanding of basic triggers/Apex code knowledge. Sandbox environment management and Release management experience. Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience. Identify unused or underutilised platform features Create a platform roadmap and define priorities, liaising with stakeholders. Own the communication of any platform changes to end users and stakeholders. Data management to improve Salesforce data quality, implementing rules and automation as needed. Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer. User support tickets. Monitor and improve user adoption, new user and ongoing user training. Management of integrated applications like DocuSign, Conga, Survey Gizmo, Mail chimp etc Competencies: Strong Salesforce product knowledge and at least 5+ years of Salesforce Administration hands-on experience with Service Cloud Certified Salesforce Administrator. Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder. Designing scalable, best practice solutions. Excellent relationship-building skills. Ability to liaise with stakeholders at all levels. Translating requirements into technical solutions. Experience in change management and governance. Training end users and key stakeholders. Available and responsive to questions Additional knowledge, Skills and Abilities. Excellent communication and interpersonal skills with ability to communicate effectively and confidently with team members. Active listener with the ability to think strategically, solve problems and negotiate. Dynamic and flexible in the approach to work. High level problem solving and analytical skills. Ability to build and maintain effective working relationships with stakeholders.
Experience Required :

6 to 10 Years

Vacancy :

2 - 4 Hires

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