Sfmc Technical Lead/architect Job in Cross Cloud Ops, Llc

Salesforce Marketing Cloud (SFMC) Technical Lead/Architect is a hybrid of business and technical consultants with the ability to operate as a digital tech lead focusing on the Salesforce Marketing Cloud. Be part of and lead the operations team to design and deliver high-quality, scalable technical solutions.

• Architect data feeds, platform configuration, and components needed to run complex automated interactions/campaigns.
• Proactively identify and resolve problems including client data feed issues.
• Stay abreast of industry technology innovations, new business practices, and third-party technology solutions Design data architecture and solutions within Salesforce Marketing Cloud, validate against client use cases, and execute on design
• Clearly and articulately document technical solutions and integrations (i.e. data design documents, code samples, screenshots, etc.)
• Configure Marketing Cloud data and contact schema, including designing business unit structure and hierarchy
• Lead client-facing conversations, particularly requirements gathering and presenting solutions
• Leverage CRM integration to trigger customer communication campaigns and trigger operational communications.
• Act as a consultant and technical expert on the Salesforce Marketing Cloud to serve clients needs.
• Contributes to team effort by accomplishing related results as needed and maintaining quality assurance.
• Ensure alignment of business requirements with Marketing Solutions standards and policies, and with industry best practices.

• Bachelor's degree in a discipline related to functional work or role with 5 plus years of relevant work experience.
• Minimum 3 plus years experience on Salesforce Marketing Cloud, and/or other SFMC platforms (i.e. Audience Studio-DMP, Datorama, Interaction Studio, etc.)
• Experience in a technical role designing, building, and executing complex automated email campaigns in Salesforce Marketing Cloud is required.
• SFMC Email Specialist/Consultant/Developer/Administrator Certifications strongly preferred.
• Experience in SFMC implementations and integrations.
• Excellent hands-on experience in AMPScript, SSJS, and SQL.
• Experience in HTML, CSS, JavaScript implementing Emails, SMS, CloudPages & web is preferred
• Excellent communication skills needs to be able to interact with clients and sponsors.