Solutions Engineering Manager Job in Codemantra

JOB TITLE: Solutions Engineering Manager
JOB CODE: 20211302002CMCHE

The role of the Solution Engineering Manager is to work with sales, product management, and engineering teams to build solutions based on opportunities, RFPs, and customer requirements. The Solution Engineering Manager will be a member of the engineering team and liaison with customers, sales, and product management teams to understand requirements and build solutions by leveraging a combination of product portfolio and workflow automation.

Key Responsibilities

The individual in this role will be responsible for the following:

• Lead a team of solution engineers to develop solutions for customers
• Work with customers, prospects, and sales team to understand requirements and priorities
• Define a solution architecture based on customer requirements by leveraging a product portfolio
• Discuss with SME, engineering, and production teams to validate solution architecture
• Use workflow automation along with product features to put together a cohesive solution
• Document requirements, solution architecture, designs, specifications, and automation plan as part of solution summary
• Work with stakeholders to create a plan to develop and implement the solution with a detailed mapping of resources
• Create LOE estimates and coordinate with the project manager
• Work with the QA team to help create a test plan for a solution
• Drive solution development and delivery to the customer
• Guide customers and the account team on the implementation of the solution
• Provide training to customers, account and support teams on new and existing solutions

Candidate Profile

The right candidate should be a skilled leader knowledgeable about programming and digital publishing workflows. Should be well versed in tools used in digital publishing as well as content formats. Should be able to work independently while collaborating with multiple stakeholders to successfully deliver solutions to customers. Should be able to understand business needs and priorities to drive the solution and delivery.

Essential Skills and Experience

• Bachelor s degree in computer science, information technology, or related degree
• 8+ years of experience in a digital publishing/content solutions company
• 5+ years of experience leading teams
• Proven experience in the successful delivery of solutions to customers
• Working knowledge of HTML, CSS, Javascript, Perl
• Knowledge of programming languages such as Python, Java, Go
• Working knowledge of database systems with exposure to Relational and NoSQL databases
• Working knowledge of web services, SOAP, and REST APIs
• Excellent written and verbal communication skills
• Working knowledge of publishing formats such as PDF, EPUB, XML, Mobi, Indesign
• Knowledge of accessibility standards such as WCAG, Section 508
• Knowledge of e-learning specifications such as SCORM, xAPI, AICC
• Working knowledge of composition tools and LMS/CMS is a plus
• Knowledge of technical editing using style guides such as CMS, APA and MLA is a plus
• Strong understanding of SDLC and associated change management disciplines