Telecaller- Team Leader Job in Cherrinet
Telecaller- Team Leader
Cherrinet
4+ weeks ago
- Chennai, Tamil Nadu
- Not Disclosed
- Full-time
- Permanent
Job Summary
The Telesales Team Leader is responsible for monitoring and managing team of Telesales and service executives, ensuring lead generation and conversion into sales leading to revenue generation.
Key Responsibilities:
- Monitoring and managing a team of Telesales executives and driving productivity.
- Controlling attrition.
- Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved.
- Periodically reviewing the performance of the team, constantly motivating executives driving them towards incentives.
Skills and Competencies:
- Excellent verbal communication, telephone etiquette, fluency in English and the regional language, selling and telemarketing skills, persuasive skills, listening skills.
- Good Leadership / Supervisory Skills.
- Service orientation.
- Good Computer & Internet knowledge.
Experience Required :
3 to 6 Years
Vacancy :
2 - 4 Hires
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