Is Operations Manager For Service Validation & Testing Job in Careers.abb

IS Operations Manager for Service Validation & Testing

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Working within Global Business Services IS, you will be ensuring that new or changed products and services to be introduced to production from all the domains meet functional and operational requirements and that the integrity of the Consumer Experience (CX) environment is protect-ed and that changes to services, products, and processes are documented and in compliance with CX Architecture policies. Reporting to the IS Consumer Service Transition Manager, you will be creating a high impact on Consumer productivity (of all ABB employees and externals) by validating the solution architecture across Consumer Experience in alignment with IS Capabilities and IS Enterprise Architecture. This position is graded as Global Grade 12.

Your responsibilities

• Ensuring installation, management, maintenance, and optimization of Information Systems solutions/ services.
• Identifying, proposing, and implementing existing Information Systems infrastructure technology in the context of Information Systems solutions/ services.
• Disseminating knowledge in implementation and operations, using knowledge of Information Systems infrastructure technology and business requirements.
• Helping with installation, management, maintenance, and optimization of processes related to Information Systems solutions/ services. infrastructure requirements.
• Heading up temporary work teams, guiding and monitoring task completion, disseminating expert knowledge.

Your background

• Bachelor€™s Degree in Computer Science or a related discipline. Master€™s Degree preferred.
• Above 5 years of relevant experience in IS with focus in validation and testing in global environments
• Above 5 years of experience in roles connected to Architecture or service validation
• Experience participating in SCRUM/Agile Teams with track record of new service introduction and service improvement
• ITIL 3 RCV is a must
• ITIL 4 foundation certification is a must
• SCRUM, Lean and DevOps certification are a plus
• Passionate about Consumer Experience (CX)
• Strong communication skills (verbal and written)
• Superior IS operations skills and a deep understanding IS technologies and the impact of reconfigurations

More about us

Global Business Services (GBS) is ABB€™s shared services organization which delivers operational and expert services in Finance, Human Resources, Information Systems, Legal, Global Travel Services and external Customer Contact Centers. With employees based in five main hubs and front offices, GBS provides mainly Business services to ABB teams across the globe as well as supports with external customer inquiries. We look forward to receiving your application (preferably in English). If you want to discover more about ABB, take another look at our website www.abb.com. Magdalena Kedzierska Talent Partner, ABB Asea Brown Boveri Ltd. Let€™s write the future. Together. www.abb.com/careers We reserve the right to withdraw this posting at any time.