Senior Associate, Customer Success Job in Capillary Technologies
Senior Associate, Customer Success
Capillary Technologies
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
Job Summary
JOB DESCRIPTIONAs Senior Associate, Customer Success You would be responsible for:
- Working effectively both independently and as a member of a cross-functional team.
- Supporting the analytics needs of the business by analyzing data from multiple sources including Capillary CRM data & the external data from the clients
- Collate the data into coherent and logical structures to produce periodic as well as one-off analyses to aid the decision-makers.
- Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client Consulting with the client & solving his business problems
- Design CRM programs & building customer-centric strategy
- Coordinate with different teams and fulfil the end requirements of client Build new analytical products & contribute to product development
- Aptitude for problem-solving and quantitative skills, Comfortable in dealing with numbers and calculation
- Knowledge of MS Office (Word, Excel & Powerpoint)
- Knowledge of at least one database mining language (SAS/R/SQL/SPSS/Python etc) and experience of working with databases
- 3-6 years of experience in working on Data Analytics projects
- Ability to pull insights from Data Personal Attributes
- Excellent Logical ability, Good written and interpersonal skills
- Able to prioritize and execute tasks in a high-pressure environment, working in a team-oriented, collaborative environment
- Self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow through on commitments
Experience Required :
3 to 6 Years
Vacancy :
2 - 4 Hires
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