Senior Executive, Customer Success Job in Capillary Technologies
Senior Executive, Customer Success
- Bengaluru, Bangalore Urban, Karnataka
- Not Disclosed
- Full-time
- Permanent
As aSenior Associate You would be responsible for:
Account Management.
Client Servicing
Working effectively both independently and as a member of a cross-functionalteam.
Supporting the analytics needs of the business by analyzing data from multiple sources including Capillary CRM data & the external data fromthe clients
Collate the data into coherent and logical structures to produce periodic as well as one-off analyses to aid the decision-makers.
Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client Consulting with the client & solving his businessproblems
Design CRM programs & building customer centricstrategy
Coordinate with different teams and full-fill the end requirements oftheclient
Build new analytical products & contribute in productdevelopment.
Required Skills:
Aptitude for problem solving and quantitative skills, Comfortable in dealing with numbers andcalculation
Knowledge of MS Office (Word, Excel &PowerPoint)
SQL and Python proficiency is a must, machine learning capabilities are good to have.
Must have worked on large databases in the cloud and local environments.
3-6 years of experience in working on Data Analyticsprojects
Good with numbers, charts, and data. Both qualitatively and quantitively. Ability to engage clients, understand business problems and solve them using data analysis
Ability to pull insights from Data
Personal Attributes
Excellent Logical ability, Good written and interpersonalskills
Able to prioritize and execute tasks in a high-pressure environment, working in a team-oriented, collaborativeenvironment
self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow-through oncommitments
Fresher
2 - 4 Hires