Staff Program Manager Job in Blackhawk Network Holdings

Overview: At Blackhawk Network, we shape the future of global branded payments through the prepaid products, technologies and network that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. Our beliefs? Win as one team, be innovative, global excellence and be inspiring! Program Managers will partner with Product and Engineering leads and teams to define roadmaps, multi-sprint plans, and help deliver on those roadmaps. They will collaborate with other internal/external stakeholders, organize scrum-of-scrums, and lead critical programs associated with one or more technology areas. We are looking for a self-motivated, driven individual with exceptional program management skills, strong agile / technical background, ability to lead teams and can work collaboratively within a global, matrixed, and fast-paced environment to deliver successful outcomes. Responsibilities: End-to-end program planning involving cloud software development Partner closely with Product Management, Engineering teams, and key business users on defining scope, requirements, solution design, implementation, testing, and deployment Partner with Product/Engg./business teams in one or more areas such as eCommerce, B2B commerce, Payments processing, Rewards Processing, and others. Handling business/customer expectations related to progress towards product roadmap items, managing stakeholder communications effectively at various levels Lead cross-functional meetings and foster teamwork; manage interdependencies, drive escalation and resolution of issues, while promoting collaboration and coordination Partner with Agile coaches on the adoption of process improvements; continuous evolution of the multi-team, multi-sprint delivery Manage multiple programs concurrently. Qualifications: Experienced in program management involving agile software development Manage overall end-to-end program plan, Risks/Issues/Decisions log, facilitate key meetings Experience working with agile teams Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment. Understanding of and experience managing initiatives in one or more areas such as eCommerce, B2B business, Loyalty programs, Rewards Processing, or Payments Processing desired. Bachelor s degree in Computer science, MIS, Business, or equivalent 8+ years of technical program management experience Competency with Microsoft Office tools Word, Excel, PowerPoint, Project, SharePoint etc. Experience with Agile SDLC methodology and related tools such as Rally, Jira, Clarity PPM Strong negotiation, influencing and conflict resolution abilities Motivated with a strong focus on execution and metrics