Lead Consultant Job in Birlasoft Limited
Lead Consultant
Birlasoft Limited
4+ weeks ago
- Noida, Gautam Buddha Nagar, Uttar Pradesh
- Not Disclosed
- Full-time
- Permanent
Job Summary
Qualification : Any Graduate
Description
- ServiceNow Developer. Communication skills and Documentation.
- Strong expertise in understanding the customer business need and decipher it for technical development in ServiceNow
- Strong Experience in configuration of IT Service Mgmt.
- Incident Mgmt. Problem Mgmt. Change Mgmt. Release Mgmt. Service Request Service Portal Service Catalog Asset and User Set up
- Strong development experience in ServiceNow (REST/SOAP Webservices java scripting etc.)
- Experience in developing custom 3rd party integrations
- Experience in developing workflow based processes in ServiceNow
- Experience in enhancing & tailoring the service portal
- Good to have Performance Analytics Experience
- Experience in designing Technical (LLD) Design Documents Training Documents etc.
- Experience in conducting Technical Reviews End User Trainings
- Ability to work in a global team
- Understanding of enterprise IT architecture
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Good English communications skill to communicate effectively with team members and customers
- Ability to work in multi-lingual multi-cultural environment
- Experience in working from client site and front facing the customer
- Experience on working in latest platform releases.
- Knowledge of ServiceNow upgrade cloning and working with ServiceNow HI support team
- Experience in set up of ServiceNow integration (LDAP/SSO Email Chat etc.)
- Experience in Custom App
Qualification : Any Graduate
Experience Required :
10 to 20 Years
Vacancy :
2 - 4 Hires
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