Customer Support Executive – Quality Department Job in Bigtree Vision Management Company

Customer Support Executive – Quality Department

Bigtree Vision Management Company 4+ weeks ago

Ludhiana, Punjab
Not Disclosed
Full-time
Permanent

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Job Summary

- Answer calls professionally to provide information about products

- Keep records of customer interactions , recording details of inquiries, complaints, and comments, as well as actions taken.

- Follow up to ensure that appropriate actions were taken on customers' requests.

- Refer unresolved customer grievances or special requests to designated departments for further investigation.

- Answer questions about products or the company

- Ask questions to understand customer requirements

- Enter and update customer information in the database

- Handle grievances to preserve the companys reputation

- Keep records of calls and sales and note useful information

Salary : 1 Lac 25 Thousand To 2 Lac 25 Thousand P.A.
Qualification :
BDS, BHM, B.Pharma, B.Sc, MS/Master of Surgery, M.Pharma, M.Sc, Ph.D/Doctorate, MPHIL

Experience Required :

0 to 1 Years

Vacancy :

2 - 4 Hires