Senior Sap Basis Consultant Job in Bamboohr

About Protera:

Protera Technologies, Inc., a global Total IT Outsourcing Services Provider for SAP-centric organizations, was formed in the mid-90s to provide comprehensive end-to-end IT solutions for customers with SAP in the core of their IT resources. Protera Technologies has capitalized on its unbeatable experiences with SAP to evolve into a pioneer of end-to-end total IT Outsourcing global solutions that cover all IT needs of an organization. Protera Technologies is a global SAP partner certified in Hosting, Cloud, Application management, Global Outsourcing, and SAP HANA Operation Services on in private cloud or various public cloud platforms like AWS and Microsoft Azure.

Experience & Technical Skill-Set:

• 15 to 20 years in SAP System Admin/NW/Basis Administration/Technical architecting/delivery
• S/4, C/4, BW/4 HANA Implementation Ability to manage deployment Plan, Installation, Post-Installation, Client Copies, System release support and
• Co-ordination with Functional team, HyperCare support, Transport Setup, Performance optimization, Unit Test & Integration test support
• Experience with S/4, C/4, BW/4 HANA Conversion/Upgrade, Migration and OS/DB Conversion Projects
• HANA DB- Administration & Operations - (All scenarios) Implementation, Upgrade, Administration, Operations, Performance management and support
• Fiori Implementation and Support for S/4 HANA and BSoH
• OS/DB/Platform/Cloud Migrations (experience of at least 2 to 3 projects)
• SAP BSoH, SAP Business Suite - ERP/SRM/CRM/PLM/APO NetWeaver Stack /AS-Java Administration, Technical upgrades and operational support expertise (Performance management, printers, SMTP, client/system refreshes, all other basis tasks)
• NetWeaver Stack BW/BI/PI/EP/GRC/AS-Java Administration, Technical upgrades and operational support expertise
• Knowledge of Solution Manager
• BOBJ BI Platform/Data Services Basis Administration, Upgrades and Support
• All non-HANA DB (Oracle/MSSQL/DB2/Sybase/MaxDB) Administration, Operations and support Must have at least 2 non-HANA DB exposure
• Ability to provide Implementation consulting for Single Sign On for SAP landscapes including HANA, BOBJ
• SAP Security (Basic knowledge and understanding)
• Basic knowledge on SAP Cloud Platform tools, SAP Cloud Connector etc.
• Mentor and support other colleagues and L2 team for L3 Basis delivery

Soft Skills:

• Ability to negotiate and communicate with other support partners like SAP and Functional partners
• Strong presentation/communication/facilitation skills (oral and written)
• Must be well organized, detail oriented and capable of juggling numerous priorities
• Works well with teams or in a team environment, with the ability to work independently
• Primary contact for all customer communications for Managed services
• Overall responsible for managed services SLAs like availability (proactive monitoring) , Incident resolutions as per Protera SLAs, System recoverability (100%) - Backups & DR
• Manage maintenance related changes and negotiate service windows with customer as per Protera resources availability
• Prepare and manage customer specific technical procedures
• Prepare and present Protera standard Monthly reports with interactive discussions and detailed analysis on important KPI / Exceptions
• Organize and drive ad-hoc customer meetings for managed services delivery
• Open to work in US shifts