Branch:branch Head Job in Axis Bank

Job Description

About Branch Banking

With branches spread across 26 states and 6 union territories, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Banks strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Banks customer engagement strategy across products and services

AbouttheRole

The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branchs financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance with the rules and regulations. They should maintain good relations with the key account holders of the Bank to ensure deepening of accounts and thus generating revenue

Key Responsibilities

Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the banks objectives

Prepare the plan for the growth of branch business in consultation with the Cluster Head

Implement the plan through the Branch team so as to achieve the top line goals

Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business.

Review daily/ periodic reports (e.g. overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business.

Ensure audit related deliverables, both internal and external are met as per the prescribed norms

Ensure compliance with due processes and guidelines

Create a performance oriented environment leading to high employee motivation and productivity

Ensure that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank

Resolve, report any disruptions (e.g. strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly.

Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals.

Ensure proper upkeep of branch premises and assets including safety and security.

Qualifications

Optimal qualification for success on the job is:

Graduate/ MBA (Marketing) preferred from a recognized institute

NCFM and AMFI Certifications

10-15 years of experience in the BFSI sector

Role Proficiencies:

For successful execution of the job, a candidate should possess:

Knowledge of banking products and services

Knowledge of regulatory guidelines and norms

Good communication (both verbal and written) skill in both English and the local language

Ability to manage complex client situations

Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

Ability to handle pressure and meet deadlines

AboutAxis

Incorporated in 1994, Axis Bank is one of Indias most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool.

The Bank has a young & engaged workforce of over 60,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.