Lead - Business Process Management & Re-engineering Job in Avanse Financial Services Ltd.

Roles & Responsibilities

Key Accountabilities
Set up Process as per Business defined objectives
Drive Operational efficiency
Improve Experience of Customer Facing Processes
Drive Automation of critical Impact processes

Key Responsibilities
Review and understand existing Business processes and organization structure to identify business functional requirements for substantial improvement in business & operational processes
Identify processes for re-design , create business processes from scratch along with the business teams, identify existing process bottlenecks and streamline the same and suggest a recommended course of action by identifying modifications to existing processes
Mapping business requirements and translating these requirements into functional and technical specification documents
Project manage new requirements and opportunities for applying efficient and effective solutions
Implement new processes and organizational changes as accepted by all stakeholders with respect to these functions & businesses
Develop initiatives for continuous business process improvements & Automation of Processes
Document workflows to train all respected stakeholders to use and improve new process and mitigate regulatory risks
Present analysis, solutions and business cases to senior management

Eligibility

Required Experience
10-12 years of experience in Business Process Management/Re engineering
NBFC/BFSI experience is a must
Six Sigma certification and work ex in a quality management firm will be an added advantage (not mandatory)

Required Qualification
B.E/B.Com
Full time MBA is preferable

Technical Competencies
Knowledge of framing of business policies and processes
Well versed with SOP creation
Strong presentation skills
Strong excel skills
Strong data analysis skills
Well versed with lending products
Working knowledge of process flow chart tools like MS Visio etc

Behavioral Competencies
Strategic Orientation
Customer Centricity
Execution Focus
Collaborative Approach
People Excellence

Personal Attributes
Excellent communication and presentation skills
Good grasping power
Analytical thinking
Self-driven, Proactive and strong interpersonal skills
Stakeholder management