Senior Customer Success Manager Job in Autorabit

Senior Customer Success Manager

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Job Summary
  • Experience in a customer facing role involving complex technology with collaboration of senior stakeholders within the CTO organization.

  • Experience managing F500 accounts

  • Familiarity with key engineering benchmarks (Ex - DORA) and the implications of these for development teams.

  • Confident and engaging presentation skills,

  • Ability to quickly grasp and distinctly explain technological and business concepts.

  • Strong verbal & written communication skills.

  • Collaborative, persistent and self-directed.

  • Maintain a high level of professionalism, honesty, empathy, business, and technical acumen across customers and the industry.

  • Proficiency using Salesforce, JIRA, GIT, & Zoho.

  • A minimum of 4 years of experience delivering technology and business outcomes for any Customer Success Role.

  • Experience with a complex product suite

  • Experience working with F500 accounts, specifically Financial Services or Healthcare accounts

  • Must be based in the US with US work eligibility.

Experience Required :

Minimum 4 Years

Vacancy :

2 - 4 Hires

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