Chat Support Job in Anshul Management Consultancy Services
Chat Support Job
Anshul Management Consultancy Services
4+ weeks ago
- Bengaluru, Bangalore Urban, Karnataka
- 4,00,000 - 6,00,000 per year
- Full-time
Job Summary
Key Responsibilities:
- Handling escalations emails
- Knowledge of TAT, compliance, ticketing systems, and CSAT.
- Working on short SLA and clearing backlogs.
- Should be familiar with Customer Empathy, and customer service.
- Ensure no errors occurred while assisting customers
- Reaching productivity that meets job standards while working with speed and accuracy.
- Answer queries about products or the company.
- Responding in a timely and effective manner to all internal communication
- Adheres to and supports company policies and practices
Minimum qualification requirement
Required - Customer Care skill with 1+ years experience
Required - Bachelor's or higher education
Required - Located in Bengaluru
Required - Good command over Good English And Hindi
Experience Required :
Minimum 1 Year
Vacancy :
1 Hire
Skills Required :
Good Communication In English
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