Sr Technical Program Manager Job in Amazon

DESCRIPTION

Amazon Go is a store with no lines and no checkoutyou just grab and go! Customers use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go.

Our approach to problems is entrepreneurial. You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment thats more startup than big company. You will need a strong ability to troubleshoot hardware, software, and network issues.

As a Technical Program Manager, you seek resolution to problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred. You will be working on services with a direct impact on the customer experience. If you are excited about the opportunity to learn and work on distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Go.

You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration. We consistently whiteboard so be comfortable writing and supporting your ideas on the team board. You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team. You should be comfortable with a level of ambiguity thats higher than most projects and relish the idea of solving big challenges. Along the way, we guarantee that youll work hard, have fun and impact many customers!

Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

BASIC QUALIFICATIONS

BS in Computer Science, Engineering or a related technical field, or relevant technical experience
3+ years overall development/network systems/infrastructure/technical support experience
Debugging and troubleshooting skills with an enthusiastic attitude to support and resolve customer problems
Experience in one of the scripting languages such as bash, Perl, or Python
Knowledge of the UNIX/Linux operating system
Experience running and maintaining a 24x7 production environment
Strong as an individual contributor creating and managing standard operating procedures and internal processes
Exceptional communication, documentation and presentation skills for technical and business audiences.

PREFERRED QUALIFICATIONS

Experience with multi-tier distributed systems involving load balancers, caching layers and real-time event processing
Experience in building dashboards and aggregating metrics
Exposure to large-scale systems and application architectures
Strong metrics and operational excellence focus
Knowledge of Programming languages