Sr. Technical Program Manager - Ctps Job in Amazon

DESCRIPTION

The Transaction Risk Management Systems (TRMS) division at Amazon is looking for a passionate, results-oriented, inventive technical program manager to take the abuse prevention program to next level. The TRMS division is responsible for the prevention of fraudulent transactions and malicious behavior on Amazon and delivers cost savings direct to Amazon's bottom line.

Amazon.com's Risk Management Team has a worldwide reputation as the #1 in eCommerce Fraud Prevention. Trust and Safety of our customers comes first. Always. We thrive on maintaining the highest bar of customer experience while we maintain those tenets. Do you want to join a team that uses cutting edge technology including machine learning and statistical modeling techniques, cloud computing services and highly available and scalable distributed systems that supports hundreds of millions of transactions across the globe?

Amazon's Abuse Prevention Program, is one of the flagship programs of TRMS, that strives to protect Amazon businesses exposed to customer abuse while maintaining the highest level of customer experience for our good customers. This means building highly sophisticated, data-centric systems that can detect abusive patterns across millions of transactions. We build highly scalable, flexible and distributed systems that utilize the power of data at every step - compute predictive variables, build models using machine learning algorithms and plug into different pipelines to prevent abusive transactions from taking place. As Amazon businesses grow, abusers morph to find new ways to take undue advantage, our engineers and scientists are constantly innovating to stay ahead of the game and protect Amazon and our customers. We are looking for senior software engineers who have a strong sense of ownership and a passion for solving complex problems elegantly. Come help us build the next generation Risk Management platform, processes and detection algorithms. You will be highly encouraged to own, innovate and make significant contribution toward our long term vision and architecture.

We're seeking a Technical Program Manager for the Abuse Prevention Program, a flagship program of TRMS. In this role you will be responsible for scoping and delivering large projects end-to-end. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.

The right candidate will possess a strong technical program management background, will have demonstrated experience leading medium to large projects, and will have a well-rounded technical background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Basic Qualifications
BS in a technical discipline (Engineering, Computer Science, Mathematics).
5+ years of experience in technical program management
5+ years of experience building and/or managing large distributed solutions
Great problem solving skills, desire to solve problems that have no textbook solution
Experience working in or leading teams following agile software development practices (Scrum, etc).
Excellent written and verbal communication skills.
Self-starter, quick learner and passionate problem resolver

Preferred Qualifications
Experience creating enterprise and consumer products
A deep understanding of software development, architecture, and infrastructure.
Strong desire in building high-performance, highly-available and scalable distributed systems
Design and coding skills in some language on some OS platform
Good debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems
Working experience in at least 1 modern programming language (Java, C#, C/C++, Perl, Ruby, Python, etc).

BASIC QUALIFICATIONS

Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
7+ years of relevant engineering experience
5+ years of technical program management experience
BS in a technical discipline (Engineering, Computer Science, Mathematics).
5+ years of experience in technical program management
5+ years of experience building and/or managing large distributed solutions
Great problem solving skills, desire to solve problems that have no textbook solution
Experience working in or leading teams following agile software development practices (Scrum, etc).
Excellent written and verbal communication skills.
Self-starter, quick learner and passionate problem resolver.

PREFERRED QUALIFICATIONS

Experience creating enterprise and consumer products
A deep understanding of software development, architecture, and infrastructure.
Strong desire in building high-performance, highly-available and scalable distributed systems
Design and coding skills in some language on some OS platform
Good debugging and troubleshooting skills, with an enthusiastic attitude to support and resolve customer problems
Working experience in at least 1 modern programming language (Java, C#, C/C++, Perl, Ruby, Python, etc).