Case Processing Executive Job in Am Infoweb - Business Process Management | Kpo Services
Job Summary
To manage via telephone and other communication channels regarding health plan benefits and claims, eligibility, medical and other healthcare procedures, billing and payments, and other related topics: conduct outbound or return calls to customers as necessary. Analyze and own problems through resolution on behalf of the customer in real-time or through comprehensive and timely follow-up with the customer, providing accurate and complete information and solutions. Read, comprehend and verbalize processes and procedures of the organization and of health insurance coverage.
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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