Expert Team Member Job in Akzo Nobel N.v.

Job Purpose

• Being a valued business partner to AkzoNobel BU s by delivering solid and strong Collections Management to facilitate their business growth ambitions while timely collection the outstanding overdue balances.
• Sharing best Collections Management practices within AkzoNobel.
• Collections management, effectively prioritize the collection of the portfolio to ensure timely and professional collection of aged overdue balances.
• Flagging dispute in the system and fill in the most complete description of the dispute that is preventing the customer from making payment.
• To provide consistent and qualitative information on overdue balances and other (structural) issue impacting collection efficiency.
• Customer Master Data maintenance, making sure that gaps and errors are escalated and corrected.

Issues associate with the cash management and resolve the same

Key Accountabilities

• Daily reporting of the overdue number and should have good knowledge of the BI & SAP
• Adherence on the calling roster
• Prioritize collection follow up activities daily and execute on it by phoning and emailing overdue customers/ sales team
• Tracking the collection plan received and regular monitoring the same
• Regular calls with the business team and update on the collection progress and issues if any faced by the team
• Monthly working for the provision and reconciliation with the GL
• Closely working with the sales/customer for the order release during the overdue
• Sharing the input to the credit team on the sticky customer and customer who are delaying the payment to have the proper credit limit
• Monitoring the payment efficiency of the customer
• Customer balance confirmation and reconciliation
• Updating the legal master of the customer and following up with the legal agency for the same
• Dunning management for the customer as per the policy(soft/Legal)
• Working closely with the commercial/sales and finance to solve the issues related to credit note,debit note,sales retrun etc
• Marking of invoice as dispute in system
• Follow up with the collection agency on regular basis
• Need based customer visit

Experience

Essential Experience

• 5+ years finance and/or Collections experience. Working within a multicultural environment. Experience in AkzoNobel O2C tools (e.g. SAP, FSCM, MFGpro, EBS).
• Desirable Experience Full order to cash end to end process knowledge and experience.Business knowledge.Negotiation skills Language skills (English essential).Experience in sales/customer focused commercial role
• DesirableBachelor s degree.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ageordisability.

Requisition ID:9369