Application Support Engineer Job in Xl Dynamics India Pvt. Ltd.
Application Support Engineer
Xl Dynamics India Pvt. Ltd.
4+ weeks ago
- Ahmedabad, Gujarat
- Not Disclosed
- Full-time
- Permanent
Job Summary
We do not have rotational shifts.
Salary : ? 3,00,000 ? 6,00,000 p.a
Qualification : We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision.
- Provide first level Technical Support to the clients in USA.
- Troubleshoot application login, user profile set up and software related issues.
- Troubleshoot issues/queries raised by operational teams related to application.
- Manage issue resolution by providing solution from a remote location or by accessing the users desktop.
- Record escalation from employees and notify Development and QC team for required changes in application.
- RCA documentation and Issue resolution documentation.
Salary : ? 3,00,000 ? 6,00,000 p.a
Qualification : We hire based on individual talent, skill and work ethic. Formal degrees are not a material in our hiring decision.
Experience Required :
1 to 5 Year
Vacancy :
2 - 4 Hires
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