Back Office Executive Job in Xcellence-it

Back Office Executive

Xcellence-it 4+ weeks ago

Surat, Gujarat
Not Disclosed
Full-time

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Job Summary

Roles & Responsibilities:

Who are we looking for?
Candidates with excellent communication skills (English) and customer handling skills. Must have hands on experience in MS Office and well versed with generate/maintaining documents.

Handling entire Back office.
Make telephone calls to prospects.
Keep accurate and detailed records of calls made and results achieved.
Should be able to work with a Team.
Manage Records details.
Excellent communication skills and strong telephone manner.

Required Experience, Skills and Qualifications:

Process Skills:Use of PMS(Project Management System) / Ticketing tool,Knowledge base Active listening,probing skills and Email Etiquette.
Behavioural Skills:Effective Business Communication (Verbal/Written)Attitude to feedback/willing to learn Positive attitude to change Team Player.*Operating the computer, OS and Knowledge base navigation,MS Office,Data Entry
Language known:Hindi, English
Good Personality & Good communication Skill is must.Candidate should ready for 1 years service bond.
Qualification: Any Graduate
Job Type: Full-time
Salary: 96,000.00 to 144,000.00 /year