Customer Service Executive (us Travel) Work From Home Job in Xcel Serv
Customer Service Executive (us Travel) Work From Home
Xcel Serv
4+ weeks ago
- Gurgaon, Haryana
- Not Disclosed
- Full-time
- Permanent
Job Summary
Roles and Responsibilities -
Handling Customer Queries from US Customers related to new reservations, cancellations, exchanges etc .
Follow ups with customers and clients for existing reservations.
Meeting monthly performance metrics
Up selling - seats/ extra baggage space, hotel/ car services/ travel insurance etc
Desired Candidate Profile -
Handling Customer Queries from US Customers related to new reservations, cancellations, exchanges etc .
Follow ups with customers and clients for existing reservations.
Meeting monthly performance metrics
Up selling - seats/ extra baggage space, hotel/ car services/ travel insurance etc
Desired Candidate Profile -
- 1 year + experience in international Travel Process.
- Excellent communication skills
- Experience of handling customer queries.
- GDS experience is must
Experience Required :
1 to 6 Year
Vacancy :
2 - 4 Hires
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