Teamleader/ Assistant Manager International Bpo Csr/tsr Job in Whitehorsemanpower

Teamleader/ Assistant Manager International Bpo Csr/tsr

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Job Summary

People Management, communication skills, presentation skills.

Description:

  • To maintain a call center team of 10 to 100 Customer acer or technical agents
  • To understand and cater to the needs of clients and support via inbound or outbound calls
  • Monitor and manage Team Performance SLAs and TATs
  • Develop and identify performers and provide trainig time to time
  • Cater to a wide variety of Processes
  • Should have excellent team managemnet skills, knowledge on attrition control, shrinkage, leakage etc
  • Salary basing on from 4.5L to 9L CTC perannum based on experience
  • Age upto 35 years

Eligibility:

  • PUC or Graduate with minimum 1 year on paper as TL, Dynamic and a go getter.
  • You may walkin with your 2-6 sets of resume copies to try with various companies as all the round would be in the same place.
Experience Required :

Minimum 1 Year

Vacancy :

2 - 4 Hires

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