Collection Executive Job in Webengage

Job Description About WebEngage : WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. A 10-year vintage rock solid SaaS play growing near-profitably on the back of great product and service experience. Offers a single dashboard solution to consumer companies to unify and analyse their customer data, engage with customers across multiple channels and personalise every message including in-line content on the web / mobile apps. We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. One of the hottest global SaaS companies, we ve been recognized by G2 as a Marketing Automation Leader in Asia 2021. We're growing 100% year-on-year, presently at $20M ARR with offices in Gurgaon, Mumbai, Bangalore and Dubai and are expanding this year to Brazil and Indonesia. A battle-hardened team, accessible founders and a resilient culture of sustainable growth with no shortcuts. A somewhat uncommon, in-the-ring view of building a company to last. Learn more about us at www.webengage.com Key Responsibilities: Customer relationship for collection and solving billing/ledger-related issues. Following up and maintaining relationships with external and internal stakeholders Basic Knowledge of Tax Compliance like GST, TDS, etc. Requirements: Excellent email skills Good time management skills. A bachelor's degree in business administration, accounting, finance, or related field preferred 2+ years of prior experience in corporate/Saas/Startups infrastructure Basic computer skills with preferable prior experience working with accounting software like SAP, Oracle, Quickbook, Tally etc Strong interpersonal and communication skills to interact with employees, superiors, and customers. Team player and self-starter Life at WebEngage: We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings. A highly inclusive work culture that promotes a relaxed, creative and productive environment. Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic) Perks & Benefits: Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)