Sddc Practice Manager Job in Vmware

Job Description

Key responsibilities and accountabilities:

The Practice Manager role is focussed on the following activities:

• Reviewing statement of work with sales and PMO
• Driving enablement and certification for the team 100% basic certification
• Resource management (Skills Tracking, Resource Scheduling, Holiday Tracking, backup planning)
• Liaison between Solutions Sales Managers, Engagement Mangers, Project Managers, Practice Managers, Consultants and Operations to facilitate PSO business.
• Executive customer connect
• Technical escalation handling

These activities are specific elements within the overall job of supporting the consulting management team.

Knowledge and Skill Requirements:

Role Specific Technical Skills:

• Project management
• Practice development
• People management
• Resource analysis
• Technical understanding of SDDC portfolio
• Understanding of datacenter concepts
• Understanding of private/public cloud solution
• Understanding of virtualization solution
• Thought leadership, white paper writing

Previous Experience:

• Worked in a similar role
• Exposure to multiple projects either independent or as part of a programme
• People Management
• Technical experience

Education:

• Bachelor/Masters Degree

Accountabilities:

The Practice manager is accountable for the following:

• Practice leadership and development
• Team certification
• Coaching and grooming solution architects
• Partner with sales and PMO to create effective statements of work
• Troubleshoot in complex situations with delivery and PMO teams

Personal Attributes and Competencies:

• Is personable and well presented
• Is political/social astuteness aware (read the non-verbals)
• Is able to communicate effectively with all levels of a VMware and customer organisation
• Is results focused by delivering through the noise
• Can demonstrate perseverance against adversity
• Demonstrates ownership and responsibility for what has been committed
• Has excellent communications and interpersonal skills
• Has a strong project management office background
• Has the ability to collaborate with other peers and stakeholders effectively
• Is able to manage their time effectively within the 90 day business cycle
• Has the ability to travel (nationally & internationally) when required