Center Head Job in Vlcc Wellness

Key Responsibilities

• To manage and run the Centre as an independent profit centre and meet with sales revenue and profit targets
• To Plan and execute various Sales & Marketing activities for achieving Sales and Centre targets.
• To promote the Centre and its services & ensure proper handling of walk-ins, counselling prospective clients and Converting enquiries to bookings
• To recruit and hire requisite staff and induction.
• To ensure proper service execution and delivery.
• To review the appointment planner for proper utilisation of infrastructure, appliances and staff.
• To interact with suppliers & vendors.
• To manage cash flows/receivables/payables.
• To strategize & undertake revenue generating activities.
• To tie up/coordinate all support functions.
• To maintain files/records/databanks.
• To know & study the general market, industry & competition.
• To ensure high quality of service and ensure high satisfaction level from clients

KEY ADMINISTRATIVE RESPONSIBILITIES:

• Sop s: To ensure adherence & compliance to standard operating procedures at all times and to also ensure that standards are driven while providing ownership value.
• To oversee achievement of budgeted sales target every month & offer timely advice to team to review strategies & generate sales more effectively.
• Events: To review in consultation with Area Head/Regional Headfor events/promotions planned, local ads to be released and unique packages formulated to match variety of budgets in order to create & drive awareness about VLCC as slimming, beauty & fitness brand.
• To support any other marketing activities promoted by the marketing department at the corporate.
• To monitor the effectiveness of yield/capacities in the centre and systems to ensure revenues are maximized and provide feedback.
• To oversee duty roster & identify staff capable of carrying out multitasks for further training.
• To ensure cleanliness, hygiene and maintenance of the centre

Additional Responsibilities: