Cloud Ops Manager Job in Vipany

Job Description

RESPONSIBILITIES:

• Hire, coach and mentor a growing cloud operations team to keep up on the latest technology and application enhancements while developing their career paths.
• Support mission critical customer facing SaaS environments
• Work closely with Engineering to support, deploy, maintain, and design infrastructure and application
• Manage our cloud application using common DevOps and Agile practices to successfully maintain SLO, SLI and SLA
• Participate in strategic planning and budget preparation.
• Ensure compliance with internal controls, e.g. SOC2, GDPR
• Experience operating across time zones and delivering projects successfully in a global work environment.
• Participate in on-call escalation for 24x7 support

REQUIRED SKILLS:

• B.S. or higher degree in Computer Science or other technical discipline, or related practical experience
• 8+ years of experience in the high tech industry (Security + SaaS a bonus!) with 3+ years of management experience
• Must have experience with CI/CD deployment, troubleshooting, production support for highly secure, large-scale, complex, distributed applications/platforms in AWS in a 24x7 customer facing environment.
• Strong experience with AWS technologies such as EC2, S3, Lamdba, ALB, ElasticSearch, ElastiCache, ECS, EKS, RDS, Kinesis.
• Experience with modern monitoring and logging tools such as ELK stack, Nagios, Prometheus, Grafana, AWS CloudWatch.
• Programming and scripting skills preferred (Python, C#, Java, PowerShell, Bash)
• Experience with CI/CD tools such as Salt, Puppet, Chef, Jenkins, BitBucket, TerraForm, Consul, Vault, etc.
• Experience with managing a team and working with members in global offices
• Experience with on-call escalation and lead incident response as an incident manager.