IMMEDIATE OPENINGS ON IVR REPORTING Job in Vinu Infoway

IMMEDIATE OPENINGS ON IVR REPORTING

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Job Summary

Excellent Excel Skills (Formulas and Macros) In-depth knowledge of Call Center Metrics (AHT, ASA, Service Level) Working Experience of Avaya CentreVu (CMS) Reports Knowledge of eWorkforce Management (eWFM), Wired and Geotel Good Analytical Skills Good Communication Skills Knowledge of Business Objects and MS Access

Minimum Requirements

kindly forward your resume along with below mentioned details:Current CTC:Expected CTC:Notice period:Willing to relocate:Date of Birth:Marial Status:

Qualification

BCA, B.Tech/B.E., M.Tech

Experience Required :

3 to 4 Years

Vacancy :

1 Hire

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