Spare Parts Coordinator Job in Vanderlande Careers

Global Spare Parts: Spare Parts Marketing: manages the spare parts product portfolio to improve the parts value proposition to the Vanderlande CC s and Customers. The activities include Product Life Cycle management with a strong focus on digitalization and B2B e-commerce. The team manages the global pricing, product content and builds a strong relation with in- and external stakeholders. Global Support: supports the global customer base with spare parts offerings throughout the life-time of the material handling assets. This includes the development of initial spare parts packages and day to day technical and commercial spare parts support. The department advises customers to optimize the on-site stock availability. Spare Parts Logistics: manages the central parts warehouse and is responsible for all in- and outbound warehouse activities. They manage stock-levels, lead-times and on-time shipment and delivery of parts from suppliers and deliveries to the global Vanderlande customer base Your position You will be the first point of contact for the customers spare parts related questions and requests. You will own the ordering process and will keep the customer up to date with the delivery information. Where necessary, you will also check the technical documentation (Bill of Material) in order to find out what parts are needed for the customer. Tasks and responsibilities Daily administration of the incoming request to assure its smooth processing. Processing and following up Spare Parts quotations. Webshop Order processing and answering query. Re-confirmation follow up with Customer and Service Manager. Coordination with Global Spare Part team and Service Manager. Review of spare part RFQ, Review and evaluate quote. Submission of quote to Customer and/ or Service Manager. Monitor weekly open order overview. Coordination with service distribution department for shipment. Coordination with finance department for AR and AP and Invoice related topics. Vendor development management for Local buying Developing the Spare Parts business Spotting and implementing improvement initiatives and process improvements. Requirements: At least a bachelor s degree, preferably Business Administration or a similar Relevant 4-6 years' experience in a B2B techno-commercial environment. Experience in Spare Parts Order Management. Knowledge of Material Planning and Inventory Management Must have general technical knowledge of spare parts & able to read technical data sheets and drawings Good negotiation skills to develop local buying Strong administrational skills with knowledge of Microsoft Office (specifically MS Excel) Experience with ERP Good command of the English language (Speaking and Writing) Experience in handling multiple tasks in a high-energy office Proactive and customer service-minded Strong work ethic and initiative, who would like to grow and develop within the organization. Takes full ownership and responsibilities of their assignments. Believe in Self-alignment with all stake holders.