Senior Admissions Counselor - Inside Sales Job in Upgrad Education Private Limited

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for Government of India - Startup India program too
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning

What will you be doing?

• Setting up and conducting in person meetings with potential upGrad learners to propagate upGrads mission of providing career advancement opportunities.
• Owning the complete sales closing life cycle for leads assigned to you. This includes meeting set up, product demonstration, sales closing, and post sales relationship management.
• Maintaining a constant communication channel with leads through phone, meetings, email, chat and social media during the pre and post-sales processes
• Maintaining a detailed database of all the interactions with the leads and provide constant feedback to the Student Experience Manager in order to optimize lead closure

What we are looking for?

• Go getters with Excellent written and spoken communication skills (English proficiency)
• Sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective learners and close applications
• Approachable and vibrant personality
• Comfortable with in city travel in order to meet prospective learners
• Ability to approach any situation with patience and very strong empathy
• Passion to deliver the highest levels of customer service at all times
• Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines
• Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable