Enterprise Sr Analyst-sccm Job in Unisys

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What success looks like in this role:

Candidate with 5 to 8 Yrs. experience in SCCM 2007, 2012 infrastructure Management experience like Software Distribution and Patch management, release management, Deployments, incident analysis, resolution, problem definition, root cause analysis and faster resolution of distribution failures.

Role Description:

• Candidate with 5 to 8 Yrs. Strong experience in Software Distribution and Patch management using SCCM 2007/2012.
• Execution of Enterprise support processes including Incident Management/ Problem Management /Change Management /Service Request Management /Asset & Configuration Management 6 to 8 years experience within engineering, building, and supporting a large heterogeneous multi-data centre computing environment.
• In-depth work stream experience like Deployment, incident analysis, resolution, problem definition, analysis and resolution of Deployment failures.
• Detailed Infrastructure knowledge including Server troubleshooting, design, and implementation experience on Configuration manager versions 2007 and 2012.
• In-depth understanding of all SCCM concepts like SCCM Roles, Boundary configuration, site assignment, Client installations etc.
• Awareness of recent technology changes of all System Center Products.
• Awareness of SCCM V-Next and windows 10 Servicing.
• Demonstrated proficiency with: Designing and Deploying Microsoft products in an Enterprise environment.
• Knowledge &worked on manual build & imaging for unattended installation for various device models.
• Knowledge & worked on integrating MDT 2012 with SCCM.
• Knowledge on Light Touch Installation (LTI) by using MDT to make task sequence easier and automate.
• In-depth knowledge of SCCM client installation, software distribution, remote control, and other SCCM issues.
• Knowledge &worked on SMS/SCCM tools &utilities Day to day operational stability Ability to prioritise multiple tasks.
• Willingness to learn and support legacy applications
• Scripting experience like VB Script and PowerShell, .net etc.
• Packaging experience should include Wise Studio, but Install Shield experience may be substituted, along with VB script and SMS packaging
• Evaluate alternatives for deploying and supporting applications in a managed environment.
• Experience in Security Updates Deployment using SCCM 2007/2012 and manage Patch Testing Deployments with change and Release Process.
• Software Deployment Process Knowledge on SCCM 2007/SCCM2012 and with Good knowledge on Mass Software Distribution, Collection Creation and Managing Advertisements.
• Trouble Shooting on SCCM Distribution failures and Validating Packaged Applications for Deployment Readiness.
• Ability to prepare POC , creating RFC ,Implementing Service improvements etc.
• SCCM 2007/2012 Reporting and Custom Reporting for Deployment Penetration
• Knowledge on SCCM SQL Database Schema.
• SCCM Asset Reporting and Reporting Software Usage, Maintain Deployment Calendar and License Validation process.
• In-depth knowledge on Client OS (Windows 7/8/10) and Troubleshooting.
• Knowledge on Windows servers 2003/2008/2012, IIS, Active Directory, DNS, etc.
• ITIL Foundation (optional), Certification on SCCM 2007/2012 (Optional in case of Good knowledge)
• Responsible for proper escalation, communications, and management of production system problems.
• Knowledge on other deployment tools like Altiris, Landesk will be advantage.
• Ability to train less experienced staff is required.

Communication & Documentation:-

Excellent communication & Documentation skills on penetration reporting and Patch Deployment penetration reporting

Certification:-

ITIL Foundation (optional), Certification on SCCM 2007/2012 (Optional in case of Good knowledge)

You will be successful in this role if you have:

Qualifications :

University degree or equivalent education and experience
Minimum of 5 years relevant experience


Advanced knowledge in one of the technologies relating to enterprise systems, networks, backup, storage, cloud or a customer proprietary, COTS, or Unisys application. Have specific certifications on the respective domain, platform or application.

Ability to support multiple clients/ technologies as part of shared support delivery.

Must be client focused, display interpersonal skills and be an effective team member.

Ability to train and develop staff and/or client.