Technical Program Manager Job in Uniphore

Qualifications:

• Experience working with cross-functional teams to deliver complex initiatives iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment
• Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity, with only high-level direction
• Experience building roadmaps, project plans, rollout and communication plans with a thorough understanding of dependency management
• Able to communicate highly technical problems and solutions at all levels from engineer to partner to C-level executives
• Able to influence, negotiate and inspire others in a matrixed environment
• Excellent organization, planning skills, and attention to detail
• At least five years of technical program manager role or Principal level of Scrum master / Technical Project Manager
• Experience JIRA, Confluence and other Atlassian tools

Responsibilities:

• Lead iterative delivery of strategic cross-functional initiatives from concept to ship, through focus, transparency, communication, visibility, and accountability
• Partner with Product Management, Platform Engineering, Product engineering, customer sales and business leadership to build highly collaborative teams and to enhance communication across teams and stakeholders
• Lead daily Scrum meetings (DSM), sprint planning sessions along with other execution events with DevOps, Automation, infrastructure, product Operations and Security leaders
• Diagnose, analyze, and understand high priority issues and raise awareness of those with leadership teams
• Drive and ensure timely, high-quality releases
• Communicate status on the various cross functional swim lanes and improve velocity.
• Identify and resolve systemic issues impacting engineering and proactively take action to resolve
• Lead project meetings and identify and document results and actions
• Help drive clarity of deliverables between product, design, engineering and test teams and hold them accountable to different milestones

Nice to have:

• Degree in Engineering
• SAFe training or similar certifications
• Experience with SAFe and agile development frameworks and philosophy
• Automation, DevOps infrastructure and Security experience