Market Research - Retail Analytics - Lead - Ux Research Job in Ugam

Role Description:

Lead research efforts for the client by managing all aspects of research. The person should have the ability to develop in-house UX Research capability within the team. Prior experience working with enterprises or in consulting will be preferred along with conducting hands-on user research.

Key Responsibilities:

• Plan, manage and execute research projects independently
• Collaborate with customers, product managers, engineers, and other UX/DX professionals through planning and develpment lifecycle
• Partner with project managers, sales team, and CSMs to provide the best outcome for our clients and their customers
• Translate use cases into clear direction through UX deliverables
• Business acumen to facilitate discussions with customers on how research findings impact client's annual goals
• Guide clients on the appropriate research strategy that addresses their business objectives
• Ensure quality delivery by identifying process improvement and standardization opportunities to assist with efficiency

Qualifications/Certifications

• Bachelor's / Masters in Human-Computer Interactions or Human Factors or Psychology

What are we looking for?

• Should have worked in Quantitative and Qualitative research
• Portfolio having research techniques and methodologies performed
• Ability to develop approaches for complex UX problems