Executive/ Senior Executive - Customer Relations (implant Location) Job in Ttk Services Pvt Ltd

Executive/ Senior Executive - Customer Relations (implant Location)

Ttk Services Pvt Ltd 4+ weeks ago

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Job Summary

Key Responsibilities

Enquiry handling (email / calls) and sending report on a daily basis to TeamLead.
MIS maintenance by liaising with the ops team for quicker closure.
Liaising with Corporate / employees for additional supporting in due course of execution.
Managing the Query management with the client employees / management by providing accurate information.
Daily Status update to the client on the open applications through TTK portal.
Providing a critical case report to Team Lead.
Sending a completed report to Team lead on daily basis.
Preparation and sending SLA reports to respective clients with Aging report as per the agreed timelines.

Candidate profile

Excellent communication skills both written and verbal.
Proficiency in using Internet and MS office tools.
Ready to work in client location.
Candidates should be well versed with reporting skills, analysis and team management.

Qualification :
Graduate/Post-Graduate in any discipline

Experience Required :

1 to 3 Year

Vacancy :

2 - 4 Hires

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