Senior Analyst Job in Ttec
Job Summary
Roles and Responsibilities:
- Design and optimization of both physical and virtual desktop technology solutions and supporting infrastructure in SCCM and vSphere
- Hands-on installation, configuration and maintenance of Microsoft, VMware and other desktop virtualization technologies and solutions
- Perform standard technical changes and provide escalation support for complex technical issues per established methodologies
- Develop automation through script-based solutions utilizing Microsoft PowerShell and VBS scripting languages
- Responsible for capacity, high availability and disaster recovery planning and support
- Participation in defining and/or optimizing standard operating procedures including, but not limited to, best practice security measures to protect the confidentiality, integrity and availability of customer data
- Identify issues and risks and work towards timely resolutions
Desired Skills and Experience:
- Demonstrated experience and knowledge of desktop engineering, VDI engineering, and managing systems such as SCCM, Group Policy Management, VMware tools, and other management tools
- Experienced in the design and deployment in SCCM and VMware VDI infrastructure in a large scale
- Good understanding in Network, Security, Firewall, Proxy and VPN technologies, and Call-Center support technologies
- Demonstrated expertise in Active Directory and GPO/GPP, and understanding of Shared Storage, Replication, load balancing, and LAN/WAN Technologies
- 5+ years of expertise installing, configuring and maintaining Windows Server 2008/2012/2016, VMware vSphere hypervisor, Hyper-V on blade and rack-mounted servers from Dell, HP, IBM, Cisco
- Strong and demonstrated experience with automated deployment platforms and scripting (PowerShell, VBScript, etc.)
- BS in Computer Science or related field
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
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