Custom Success Manager Job in Trantor Software Pvt Ltd
Custom Success Manager
Trantor Software Pvt Ltd
4+ weeks ago
- Chandigarh, Chandigarh
- Not Disclosed
- Full-time
- Permanent
Job Summary
- BS/MS in Computer Science, Electrical Engineering, Computer Engineering, or a related technical field.
- Minimum 5 years of relevant work experience in pre-sales, support, customer success, consulting, or similar roles.
- Strong consulting and project management skills, with proven results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth.
- Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions.
- Existing knowledge of, and experience with public cloud platform (IaaS) features, capabilities, and best use.
- Experience with Cloud Containers (i.e. Kubernetes) and Serverless technology.
- Experience with security products and/or offerings.
- Ability to communicate technical details to a non-technical audience.
- Excellent organizational and time management skills.
- Self-starter, self-directed and independent thinker.
- Ability to multi-task and work in a fast-paced environment.
- Availability to provide after-hours support on a scheduled / non-scheduled basis.
- Flexibility for travel (30%).
- Highly beneficial to have public cloud certifications (AWS, Azure, GCP, etc.) prior to joining. It is expected that you will gain public cloud certification within the first 6 months.
Experience Required :
Fresher
Vacancy :
2 - 4 Hires
Similar Jobs for you
×
Help us improve TheIndiaJobs
Need Help? Contact us